Are your landlords not sure how to pay for their newly added property advert?
Do they need help locating the payment option?
One of the team here at Studentpad, Olivia, has created a short 1 minute video. This can be shared with your landlords to help them locate their created order and make payment for it. In this short video, Olivia covers:
1. Where to find the Pay Now option from the landlord's control site dashboard/homepage
2. Making payment for an advert (on this video, the example uses PayPal*)
*Please note in order for landlords to pay for their adverts via Studentpad, you need to have the Integrated Payments Module add-on. This is a module that is payable in addition to your standard licence fee cost. This module may or may not utilise PayPal in your specific university set up, depending on your preferences. You can utilise other payment merchants such as WPM, Sage, WorldPay etc. In this video demonstration, we have shared a PayPal payment process as this is widely used.
If you’ve become aware of a landlord that has created several adverts, and you or the landlord wish to delete them or if you as an administrator wish to remove them from the 'new adverts' (awaiting approval) list, the best way to remove multiple or ...
Are you getting calls from your landlords saying they want specific contact details hiding from, or displaying on, their adverts? Ie, they want their email address on there but not their mobile number, or vice versa? If so, read on to learn how to ...
Are your landlords not sure how to register for a Studentpad account? Do they need help adding their first property? One of the team here at Studentpad, Olivia, has created some short video guides that can be shared with your landlords to help them ...
Best practice is to paste text into a plain text editor like notepad.exe and then copy it from there as it will remove all of the formatting whilst keeping new lines etc.
Via the Agent/ Landlord Menu: You can then click on an agent/landlord and view their deleted account, with the ability to view any issues or details previously held. Please Note: If an Agent/Landlord deleted their own account, due to data protection ...