Privacy Policy Guidance

Why is there more than one Privacy Policy?

This is because there are two distinct areas of your website: the front-end website and the control/admin site. These two areas have different functions and are accessed by different people; therefore, it is necessary to have different Privacy Policies to reflect this. The policy that is visible to you and your customers will differ depending on which area of the site you are using. 

What are the different Privacy Policies?

One Privacy Policy is called “Admin Portal Privacy Policy”. This Privacy Policy is only visible to landlords and administrators who use the control site. It includes more information about how landlord data is stored and used.

The other Privacy Policy is called “Website Privacy Policy”. This Privacy Policy is visible to more people, as it is located on your front-end website. This means that anyone visiting your site can see it (including students, landlords, potential advertisers, and any other web-traffic). This policy only contains information relating to how this area of the site works, and, because less data processing happens in this area of your site, the policy reflects this.

Where do customers see the Privacy Policies?

On most websites, the appropriate Privacy Policy can be found at the bottom banner of most webpages. There may be exception to this, depending on which website template/style you are currently using and your past individual requests.

If a person is signing up for an account, they will see (and be asked to agree to) a Privacy Policy.

Any time the admin site Privacy Policy is updated, when they next sign in, landlords will be asked to read and agree to the new changes.

Why have you provided a template Privacy Policy?

Our template has been checked by our solicitor, and contains the basic information required to be GDPR compliant. We have created this document to save you time and provide you with technical information relating to the site.

Other than importing your company name and contact details, the Privacy Policy does not include any specifics relating to your company or customers.

Can I change the Privacy Policies?

Yes, you can decide to change these Privacy Policies.

Because you are the data controller and manage the site yourselves, you may wish to amend the template Privacy Policy we have provided. You may choose to change the policy completely (to something you have developed yourselves), add a few extra points, or you may decide not to make any changes at all. This is entirely your decision and will differ for each of our customers.

Sometimes this may be a necessary step for your company. For example, if you carry out processing activities outside of the website, if you use any additional third-party processors, or if you have information specifically relating to your company or customers, you will need to detail this within the Privacy Policies.

How do I change the Privacy Policies?

You can access and edit the Privacy Policies from the control site.
Select the settings button in the top right corner of your screen.

The following menu will appear:

Select the “GDPR Settings” button

This will take you through to a GDPR settings page, where you can access all settings regarding GDPR, data protection and data retention.

Select the “Privacy Policy” tab, which should look something like this:

 

You will then be provided with two further tabs, “Admin Portal Privacy Policy” and “Website Privacy Policy”

Here you can edit these documents.

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